To start the return process for your order, please enter your email address or phone number and the order number below.
Enter your order number and email address in the fields above and click Start.
Follow the instructions and select the items you want to return.
You will get a confirmation email with the shipping guidelines once the return request is approved.
Return requests due to incorrect fit will be accepted only for exchange for a next size up/down.
Return requests for other issues, send pictures to firstname.lastname@example.org for approval.
You can return your items within 30 days of purchase date.
Returns received that are not in these conditions will be rejected for refund.
Clearance Sale items are final sales and not returnable!
Return shipping is free.
Original shipping charges are non-refundable.
Rebels Footwear is not liable for any lost, stolen or damaged packages.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to original method of payment minus a restocking fee of $15.95 per pair, within 10 business days.
Unauthorized returns will either be sent back at your expense or subjected to an additional $25 fee.